How to Deal With Someone Who Lacks Emotional Intelligence

I was speaking with an interesting man, the other day. Our conversation naturally turned to Social and Emotional Intelligence (or maybe I unconsciously steered it that way.) He posed a question that I thought perhaps more people would want to know the answer to.

He said he works with someone in his organization who is known for having low emotional intelligence. He described this person, in his words, not mine, as being unempathetic to others or what they were going through, not being able to control his emotions or even care about those around him. Although he was very good at his job technically his office had a high turnover, and morale at best was lukewarm with certain managers but overall abysmal. He personally stayed because he loved the work. So he was asking, "How do I deal with someone who lacks EI (emotional intelligence)?"

It's important to remember that culture starts from the top down, so if a leader exhibits certain qualities he will most likely be around people who...

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